I have seen something in the store, but not online! HELP!
A lot of products are only for a limited time available and only purchasable in the store. Just send us an e-mail and we will check if it's still in stock. :)
When do products come back in stock?
A lot of products are only a one time thing. We are currently trying to create a permanent range of products so you will be able to purchase it all year long. You can even sign up for a notification when it's back in stock <3
Where are your products from?
90% of our products originate from countries such as Japan, Korea and China. Sometimes we find some cute products that fit our concept in Europe for our product range.
How long will it take to process an order?
We do our best to ship the orders as soon as possible. It usually takes 1-2 business days to ship your order out.
How can I return my products
You have the possibility to return the order within 14 days. The products
have to be sealed in the original package. For more details see our refund policy.